Terms of service

These terms cover your use of Goldfish Bowl, provided by Net Bloom Ltd, trading as NetBloom. By creating an account or using the app, you agree to them.

The service

Goldfish Bowl is a lead capture app for trade show exhibitors and networkers, currently in beta: new accounts go on a waiting list until we switch them on, and features are still being added. We'll do our best to let you know about any major change, but we don't promise the service will look the same next month as it does today.

Your account

You need an account to use Goldfish Bowl. You're responsible for keeping your password secure and for what happens under your account. Tell us if you think someone else has got into it.

New accounts are approved manually during beta. We don't guarantee a timeframe for approval.

Acceptable use

Use Goldfish Bowl for genuine business lead capture, not to collect or store data on people in a way that breaks the law, or to do anything that disrupts the service for other users.

Leads you capture

Data you capture through Goldfish Bowl, badge scans, card scans, visitor form submissions, notes, belongs to you, not to us. You're responsible for how you collect and use it under data protection law. Our privacy policy explains this split in more detail.

Fees

Goldfish Bowl is currently provided free of charge during beta. If that changes, we'll tell you in advance rather than start charging without notice.

Availability

We aim to keep the service running, but we don't guarantee it'll always be available, and we're not liable for losses caused by downtime, bugs, or lost data, particularly during beta. Keep your own copies of anything important, the CSV and Excel export exist for exactly this reason.

Ending your account

You can stop using Goldfish Bowl at any time. We can suspend or close an account that breaks these terms, or that we reasonably believe is being used to cause harm.

Ownership

The Goldfish Bowl software, design and branding belong to Net Bloom Ltd. These terms don't give you any rights to them beyond using the app as intended.

Changes to these terms

We'll update this page if these terms change, and update the date at the top when we do.

Governing law

These terms are governed by the law of England and Wales.

Contact

Net Bloom Ltd, trading as NetBloom.
netbloom.co.uk